I know your inbox is probably full of emails similar to this, but I felt it was important to let you know about the crucial steps uTikTok has taken to ensure our employees’ continued safety throughout the COVID-19 (Coronavirus) pandemic, and reassure you there is no change to your service.
It’s important for everyone to do their bit in tackling this global emergency, which is why our employees are now operating from the safety of their homes. We are also providing our teams with the most up-to-date information on the ever-changing situation.
Thanks to the flexibility and dedication of our customer support teams, we are able to keep on offering our renowned customer support, 24/7, so your service experience will remain unchanged. Likewise, there will be no disruption to your usual uTikTok services.
In these difficult times it’s always important to look out for each other and lend a helping hand where we can. I wish you and your family good health as we navigate the road ahead.